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Service Focus Benjamin Fagre
Service Focus
Benjamin Fagre
Tools and Techniques for Improving and navigating your path of service skills including 20 service techniques and tools. 10 learning service concepts, 10 root causes of dissatisfying service interactions, 19 question self service test, and 6 specific actions of what not to do.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 28 de agosto de 2020 |
| ISBN13 | 9798676696856 |
| Páginas | 80 |
| Dimensões | 152 × 229 × 5 mm · 127 g |
| Idioma | Inglês |