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IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library
Jan Van Bon
IT Service Management Based on ITIL: A Pocket Guide - Best Practice Library
Jan Van Bon
The leading standards within the Service Management Community explained! This really popular pocket guide is a quick, portable reference tool designed for managers, to give an overall picture of the ITIL V3 upgrade.
166 pages, illustrations
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 6 de junho de 2010 |
Data do lançamento original | 2007 |
ISBN13 | 9789087531027 |
Editoras | van Haren Publishing |
Páginas | 1 |
Dimensões | 104 × 161 × 11 mm · 172 g |
Idioma | English |
Editor | Van Haren Publishing |