Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets - Sanjay Mohapatra - Livros - Springer International Publishing AG - 9783319885032 - 29 de agosto de 2018
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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

Sanjay Mohapatra

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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.

106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado 29 de agosto de 2018
ISBN13 9783319885032
Editoras Springer International Publishing AG
Páginas 106
Dimensões 201 g
Idioma German  
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