Delivering Public Services That  Work: The Vanguard Method in the Public Sector: Case Studies - Charlotte Pell - Livros - Triarchy Press - 9781908009685 - 24 de abril de 2012
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Delivering Public Services That Work: The Vanguard Method in the Public Sector: Case Studies

Charlotte Pell

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Delivering Public Services That Work: The Vanguard Method in the Public Sector: Case Studies

This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments. It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.


192 pages, Black and white graphs

Mídia Livros     Paperback Book   (Livro de capa flexível e brochura)
Lançado 24 de abril de 2012
ISBN13 9781908009685
Editoras Triarchy Press
Gênero Aspects (Academic) > Political
Páginas 192
Dimensões 151 × 229 × 7 mm   ·   330 g
Idioma English  
Editor Pell, Charlotte
Editor Seddon, John