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The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
The ITSM Iron Triangle: Incidents, Changes and Problems
Daniel D. McLean
This innovative work of fiction demonstrates how ITIL(R) best practice can ensure the success of your IT process implementation projects. It is based on real-life, up-to-date situations and offers vital strategies to implement the most important aspects of ITIL into your business and to tailor them to your organization's particular needs.
196 pages, black & white illustrations
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 1 de outubro de 2012 |
ISBN13 | 9781849283175 |
Editoras | IT Governance Publishing |
Páginas | 196 |
Dimensões | 143 × 217 × 12 mm · 235 g |
Idioma | English |
Editor | IT Governance Publishing |
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