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10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations
Tim Harkness
10 Rules for Talking: An Expert's Guide to Mastering Difficult Conversations
Tim Harkness
Harkness focuses on difficult conversations - the complex, emotional and recurring discussions that persistently affect our personal and professional lives. The ten rules will teach you to remember most people are good and worthy of respect (Rule 3), why it is important to keep a conversation safe (Rule 5) and how to truly listen (Rule 9).
320 pages
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 25 de junho de 2020 |
ISBN13 | 9781788702669 |
Editoras | Bonnier Books Ltd |
Páginas | 320 |
Dimensões | 234 × 153 × 27 mm · 368 g |