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The Wonderful World of Customer Service at Disney
J Jeff Kober
The Wonderful World of Customer Service at Disney
J Jeff Kober
Dedicated to those who would love to make their work environment as polished and customer-friendly as a day at Disney. The Wonderful World of Customer Service at Disney is a celebration of great business practices that can be applied to any service organization. See it from the eyes of J. Jeff Kober, a foremost leader in the best business practices of not only Disney, but some of the great world-class organizations. It's loaded with practical ideas that can reintegrated into any customer experience. Whether you are in the private, public, or non-profit sectors, you will find solutions that can help you take your organization to the next level.
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 24 de janeiro de 2020 |
ISBN13 | 9781628903768 |
Editoras | Primedia Elaunch LLC |
Páginas | 194 |
Dimensões | 152 × 229 × 10 mm · 267 g |
Idioma | English |