Andrew Shepherd

Hierarchial Task Analysis Andrew Shepherd 1º edição

Although it is a powerful tool, hierarchical task analysis(HTA) is often applied unsystematically or in ways that fail to unleash its full potential. An in-depth presentation of a core technique in human factors practice, this book draws on a wide range of industries and contexts to demonstrate the applicability of HTA in various settings. Providing provides straightforward and accessible case studies and examples, the author clearly delineates basic concepts and demonstrates how HTA can be applied to a number of different work contexts and in a number of different ways. The discussions of applications reinforce knowledge of general concepts and provide guidance on how HTA can be used effectively.