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The Telco Churn Management Handbook
Rob Mattison
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The Telco Churn Management Handbook
Rob Mattison
Definitive guide to customer loyalty, its diagnosis, management, and improvement available to the telecommunications professional. Industry veteran, Rob Mattison, shares his expertise. The book explains tools and techniques for a coherent telecom business strategy. It is a very readable text that communicates the core ideas effectively. Highly recommended for telecom execs.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 16 de janeiro de 2006 |
| ISBN13 | 9781411652033 |
| Editoras | Lulu.com |
| Páginas | 390 |
| Dimensões | 150 × 22 × 225 mm · 571 g |
| Idioma | English |
![Cover for Rob Mattison · Los Estandares De Aseguramiento De Ingresos - Edicion 2009 (Paperback Book) [Spanish edition] (2010)](https://imusic.b-cdn.net/images/item/original/804/9780557254804.jpg?rob-mattison-2010-los-estandares-de-aseguramiento-de-ingresos-edicion-2009-paperback-book&class=scaled&v=1647997751)
