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Decision Science and Queueing Theory David A. Brown
Decision Science and Queueing Theory
David A. Brown
An introduction to decision science with an emphasis on queueing theory. Decision science methods are examined to determine an appropriate method for analyzing call centers. A hybrid queueing theory/simulation model is discussed as a method of analyzing call center operational characteristics.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 19 de abril de 2011 |
| ISBN13 | 9781257623969 |
| Editoras | lulu.com |
| Páginas | 152 |
| Dimensões | 150 × 9 × 226 mm · 231 g |
| Idioma | Inglês |
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