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Managing Quality Des Bell 1º edição
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Managing Quality
Des Bell
Managing Quality will help you understand the role of TQM within your organization and how you can best implement it. The authors show you: *how to understand quality management systems, tools and techniques *how to use them *how to assess the cost of quality *how to promote quality amongst your team members *how to lead and motivate your team *how to measure progress towards total quality.
It is based upon the Management Charter Initiative's Occupational Standards for Management NVQs and SVQs at Levels 4 & 5. It is particularly suitable also for managers on Certificate and Diploma in Management programmes, including those accredited by BTEC.
256 pages
| Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
| Lançado | 2 de dezembro de 2016 |
| ISBN13 | 9781138155947 |
| Editoras | Taylor & Francis Ltd |
| Páginas | 256 |
| Dimensões | 150 × 220 × 20 mm · 453 g |
| Idioma | Inglês |
