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How to Measure Anything: Finding the Value of Intangibles in Business 3º edição
Douglas W. Hubbard
How to Measure Anything: Finding the Value of Intangibles in Business 3º edição
Douglas W. Hubbard
Shows managers how to inform themselves in order to make less risky, profitable business decisions. This book shows you how to measure those things in your own business, government agency or other organization that, until now, you may have considered "immeasurable," including customer satisfaction, organizational flexibility, and technology risk.
432 pages
Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
Lançado | 25 de abril de 2014 |
ISBN13 | 9781118539279 |
Editoras | John Wiley & Sons Inc |
Páginas | 432 |
Dimensões | 155 × 237 × 34 mm · 646 g |
Idioma | English |
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