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Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation
Gautam Mahajan
Zero Complaints: The Path to Continuous Value Creation is the ONLY book that lays out the importance for organizations to ensure their customers do not have a need to complain and share their frustrations with other customers
206 pages, 4 Tables, black and white; 8 Line drawings, black and white; 5 Halftones, black and white
Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
A ser lançado | 22 de janeiro de 2025 |
ISBN13 | 9781032894256 |
Editoras | Taylor & Francis Ltd |
Páginas | 206 |
Dimensões | 446 g (Peso (estimado)) |
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