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Demonstrating Results: Using Outcome Measurement in Your Library
Rhea Joyce Rubin
Demonstrating Results: Using Outcome Measurement in Your Library
Rhea Joyce Rubin
Outcome measurement lets libraries evaluate how they affect their users' quality of life. This book uses familiar task breakdowns along with key terms in a step-by-step, service-oriented format. It includes tips on creating evaluations, coding data, and selecting a sample, thus positioning their libraries to secure maximum funding.
176 pages, Illustrations
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 30 de novembro de 2005 |
ISBN13 | 9780838935606 |
Editoras | American Library Association |
Páginas | 176 |
Dimensões | 216 × 279 × 11 mm · 430 g |
Idioma | English |