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A Trauma-Informed Approach to Library Services
Rebecca Tolley
A Trauma-Informed Approach to Library Services
Rebecca Tolley
Though originating in the fields of health and social services, trauma-Informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are a few of the benefits. In this important book Tolley puts these ideas into the library context.
192 pages, 1 illustration
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 14 de julho de 2020 |
ISBN13 | 9780838919811 |
Editoras | American Library Association |
Páginas | 192 |
Dimensões | 228 × 152 × 14 mm · 249 g |
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