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Delivering Knock Your Socks Off Service Fifth edition
Performance Research Associates
Delivering Knock Your Socks Off Service Fifth edition
Performance Research Associates
Businesses are struggling to win customer loyalty in an increasingly competitive and consumer-driven market. Learn how to stand out from the pack by delivering the kind of customer service that will leave even "customers from hell" with a positive impression.
224 pages, ill
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 29 de outubro de 2011 |
Data do lançamento original | 2018 |
ISBN13 | 9780814417553 |
Editoras | HarperCollins Focus |
Páginas | 224 |
Dimensões | 153 × 231 × 23 mm · 317 g |
Idioma | English |
Ilustrador | Bush, John |
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