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Efficiency in the Public Sector - Studies in Productivity and Efficiency 2002 edition
Kevin J Fox
Efficiency in the Public Sector - Studies in Productivity and Efficiency 2002 edition
Kevin J Fox
For a government agency that provides a public service, striving for unreasonable benchmark targets for efficiency may lead to a deterioration of service quality, along with an increase in stress and job dissatisfaction for public sector employees.
318 pages, biography
Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
Lançado | 30 de novembro de 2001 |
ISBN13 | 9780792375630 |
Editoras | Springer |
Páginas | 302 |
Dimensões | 155 × 235 × 19 mm · 644 g |
Idioma | English |
Editor | Fox, Kevin J. |
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