Lean Solutions: How Companies and Customers Can Create Value and Wealth Together

Marc Notes: Originally published in hardback: New York: Free Press, c2005.; Includes bibliographical references (p. 331-336) and index. Publisher Marketing: As consumers, we have a greater selection of higher quality goods & services to choose from, yet our experience of obtaining & using these items is more frustrating than ever. At the same time, companies find themselves with declining customer loyalty & greater challenges in fulfilling orders. This text offers solutions to these problems. Review Citations: Ingram Advance 09/01/2005 pg. 158 (EAN 9780743550116, Compact Disc) Ingram Advance 09/01/2005 pg. 46 (EAN 9780743277785, Hardcover) Booklist 10/15/2005 pg. 28 (EAN 9780743277785, Hardcover) Contributor Bio:  Womack, James P James P. Womack is the president and founder of the Lean Enterprise Institute (www.lean.org), a nonprofit education and research organization based in Brookline, Massachusetts. Contributor Bio:  Jones, Daniel T Daniel T. Jones is the chairman and founder of the Lean Enterprise Academy (www.leanuk.org), a nonprofit education and research organization based in the UK.