
Conte aos seus amigos sobre este item:
The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research
Tedesco, Donna (Senior Usability Specialist)
The Moderator's Survival Guide: Handling Common, Tricky, and Sticky Situations in User Research
Tedesco, Donna (Senior Usability Specialist)
Describes the principles that should always guide your interactions with participants from a real-world perspective. This title provides you with examples of how to apply these principles across a variety of situations throughout the user research process, from technical difficulties to emotional outbursts to awkward interactions.
364 pages, Approx. 120 illustrations in full color
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 21 de novembro de 2013 |
ISBN13 | 9780124047006 |
Editoras | Elsevier Science & Technology |
Páginas | 364 |
Dimensões | 191 × 235 × 16 mm · 760 g |
Ver tudo de Tedesco, Donna (Senior Usability Specialist) ( por exemplo Paperback Book )