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ITIL service operation Axelos 2nd ed., 2011 edition
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ITIL service operation
Axelos
The ITIL Editions 2011 has been updated for clarity, consistency, correctness, and completeness. By focusing on delivery and control process activities, "ITIL Service Operation" describes how a highly desirable steady state of managing services can be achieved on a day-to-day basis.
370 pages, Illustrations
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 29 de julho de 2011 |
| ISBN13 | 9780113313075 |
| Editoras | TSO |
| Páginas | 381 |
| Dimensões | 281 × 217 × 21 mm · 1,38 kg |
| Editor | The Stationery Office |
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