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Dealing with Difficult People Rick Brinkman Ed edition
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Dealing with Difficult People
Rick Brinkman
Provides specific strategies and actions you can take to understand difficult people, recognize why they act the way they do, and influence them to change their behavior toward the positive. This results-driven guide tells you what you need to know about forces that compel people to be difficult and the ten most unwanted behaviors.
64 pages
| Mídia | Livros Spiral Book (Livro com lombada costurada) |
| Lançado | 16 de fevereiro de 2003 |
| ISBN13 | 9780071416412 |
| Editoras | McGraw-Hill Education - Europe |
| Páginas | 64 |
| Dimensões | 157 × 226 × 2 mm · 91 g |
| Idioma | Inglês |
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