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Communicate With Confidence!
Dianna Booher
Covers the dynamics of verbal communication on the job. Each tip is based on real problems. The text should help readers: hold their own in meetings, give bad news tactfully, apologize without grovelling, mediate conflicts, negotiate, persuade and minimize "cross-talk" between men and women.
432 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 30 de setembro de 1994 |
| ISBN13 | 9780070066069 |
| Editoras | McGraw-Hill Education - Europe |
| Páginas | 432 |
| Dimensões | 188 × 236 × 26 mm · 726 g |
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