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![Cover for Wolfgang Messner · Working with India: The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry (Paperback Book) [Softcover reprint of hardcover 1st ed. 2009 edition] (2010)](https://imusic.b-cdn.net/images/item/original/338/9783642100338.jpg?wolfgang-messner-2010-working-with-india-the-softer-aspects-of-a-successful-collaboration-with-the-indian-it-bpo-industry-paperback-book&class=scaled&v=1408473804)
![Cover for Wolfgang Messner · Working with India: The Softer Aspects of a Successful Collaboration with the Indian IT & BPO Industry (Hardcover Book) [2009 edition] (2008)](https://imusic.b-cdn.net/images/item/original/775/9783540890775.jpg?wolfgang-messner-2008-working-with-india-the-softer-aspects-of-a-successful-collaboration-with-the-indian-it-bpo-industry-hardcover-book&class=scaled&v=1408398919)
![Cover for Wolfgang Messner · Crm Bei Banken (Paperback Book) [German edition] (2005)](https://imusic.b-cdn.net/images/item/original/625/9783833424625.jpg?wolfgang-messner-2005-crm-bei-banken-paperback-book&class=scaled&v=1408579230)