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![Cover for Richard Cuthbertson · Innovating in a Service-Driven Economy: Insights, Application, and Practice (Hardcover Book) [1st ed. 2015 edition] (2015)](https://imusic.b-cdn.net/images/item/original/010/9781137409010.jpg?richard-cuthbertson-2015-innovating-in-a-service-driven-economy-insights-application-and-practice-hardcover-book&class=scaled&v=1549526548)