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![Cover for Heidrun Niemann · Qualitatsmanagement in Handelsunternehmen: Ein Leitfaden (Paperback Book) [Softcover reprint of the original 1st ed. 1997 edition] (2012)](https://imusic.b-cdn.net/images/item/original/173/9783642639173.jpg?heidrun-niemann-2012-qualitatsmanagement-in-handelsunternehmen-ein-leitfaden-paperback-book&class=scaled&v=1408510832)
![Cover for Heidrun Niemann · Qualitatsmanagement in Handelsunternehmen: Ein Leitfaden (Hardcover Book) [1997 edition] (1997)](https://imusic.b-cdn.net/images/item/original/028/9783790810028.jpg?heidrun-niemann-1997-qualitatsmanagement-in-handelsunternehmen-ein-leitfaden-hardcover-book&class=scaled&v=1571158739)