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![Cover for Harchol-Balter, Mor (Carnegie Mellon University, Pennsylvania) · Performance Modeling and Design of Computer Systems: Queueing Theory in Action (Hardcover Book) [New edition] (2013)](https://imusic.b-cdn.net/images/item/original/503/9781107027503.jpg?harchol-balter-mor-carnegie-mellon-university-pennsylvania-2013-performance-modeling-and-design-of-computer-systems-queueing-theory-in-action-hardcover-book&class=scaled&v=1397493994)