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![Cover for Germanova Viktoriya · Upravlenie Vzaimootnosheniyami S Klientami Na Printsipakh Loyal'nosti (Paperback Book) [Russian edition] (2014)](https://imusic.b-cdn.net/images/item/original/259/9783659632259.jpg?germanova-viktoriya-2014-upravlenie-vzaimootnosheniyami-s-klientami-na-printsipakh-loyal-nosti-paperback-book&class=scaled&v=1592966302)