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![Cover for Francesco Ferrucci · Pro-active Dynamic Vehicle Routing: Real-Time Control and Request-Forecasting Approaches to Improve Customer Service - Contributions to Management Science (Paperback Book) [2013 edition] (2015)](https://imusic.b-cdn.net/images/item/original/901/9783642436901.jpg?francesco-ferrucci-2015-pro-active-dynamic-vehicle-routing-real-time-control-and-request-forecasting-approaches-to-improve-customer-service-contributions-to-management-science-paperback-book&class=scaled&v=1554100013)
![Cover for Francesco Ferrucci · Pro-active Dynamic Vehicle Routing: Real-Time Control and Request-Forecasting Approaches to Improve Customer Service - Contributions to Management Science (Hardcover Book) [2013 edition] (2013)](https://imusic.b-cdn.net/images/item/original/719/9783642334719.jpg?francesco-ferrucci-2013-pro-active-dynamic-vehicle-routing-real-time-control-and-request-forecasting-approaches-to-improve-customer-service-contributions-to-management-science-hardcover-book&class=scaled&v=1408492237)