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![Cover for Carpenter, Susan L. (Riverside, California) · Managing Public Disputes: A Practical Guide for Professionals in Government, Business, and Citizen's Groups (Paperback Book) [2nd edition] (2001)](https://imusic.b-cdn.net/images/item/original/421/9780787957421.jpg?carpenter-susan-l-riverside-california-2001-managing-public-disputes-a-practical-guide-for-professionals-in-government-business-and-citizen-s-groups-paperback-book&class=scaled&v=1480788307)