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![Cover for Bernhard Mescheder · Wettbewerbsvorteile durch Wissen: Knowledge Management, CRM und Change Management verbinden (Hardcover Book) [2012 edition] (2012)](https://imusic.b-cdn.net/images/item/original/952/9783642278952.jpg?bernhard-mescheder-2012-wettbewerbsvorteile-durch-wissen-knowledge-management-crm-und-change-management-verbinden-hardcover-book&class=scaled&v=1408488916)