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![Cover for B. Munoz-Seca · Problem Driven Management: Achieving Improvement in Operations through Knowledge Management (Paperback Book) [1st ed. 2004 edition] (2004)](https://imusic.b-cdn.net/images/item/original/763/9781349520763.jpg?b-munoz-seca-2004-problem-driven-management-achieving-improvement-in-operations-through-knowledge-management-paperback-book&class=scaled&v=1625965183)