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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition
Leo Van Selm
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Iso / Iec 20000: an Introduction Japanese, First Impression, First edition
Leo Van Selm
Contains The Text For The Full Iso/Iec Standard! A quick and accessible guide to a universally adopted standard, and defining literature for the Iso 20000 exam. The Iso/Iec 20000 standard is aligned with Itil which is also very widely known and used. Iso/Iec 20000 describes Service Management standards that must be attained for corporate accreditation. This title complements the Exin and TÃfÂoeV SÃfÂoeD Examinations.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 2009 |
| ISBN13 | 9789087532918 |
| Editoras | Van Haren Publishing |
| Páginas | 236 |
| Dimensões | 524 g (Peso (estimado)) |
| Idioma | Japanese |
| Contribuidor | Jan Van Bon |
| Contribuidor | Jayne Wilkinson |
| Contribuidor | Selma Polter |
| Contribuidor | Tieneke Verheijen |
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