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Thinking in Services: Encoding and Expressing Strategy through Design
Majid Iqbal
Thinking in Services: Encoding and Expressing Strategy through Design
Majid Iqbal
We think we know services — not a day goes by without using them — until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been `designed’, the qualities of their designs are more important than ever, given how much more we depend on them.
296 pages
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 11 de outubro de 2018 |
ISBN13 | 9789063694890 |
Editoras | BIS Publishers B.V. |
Páginas | 296 |
Dimensões | 230 × 172 × 18 mm · 592 g |
Idioma | English |