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BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
BIFF: Quick Responses to High-Conflict People, Their Personal Attacks, Hostile Email and Social Media Meltdowns Second edition
Bill Eddy
The BIFF communication technique protects your reputation and reduces conflict when high-conflict people attack via email, social media and in-person.
176 pages
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 30 de outubro de 2014 |
ISBN13 | 9781936268726 |
Editoras | HCI Press |
Páginas | 176 |
Dimensões | 141 × 215 × 10 mm · 238 g |
Idioma | English |
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