Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals - Catherine Sheldrick Ross - Livros - Neal-Schuman Publishers Inc - 9781555706555 - 2009
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Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals 2 Rev edition

Catherine Sheldrick Ross

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Conducting the Reference Interview: a How-to-do-it Manual - How-to-do-it Manuals 2 Rev edition

Teaches you to understand the needs of public, academic and special library users across different virtual settings - email, text messaging, and social networking websites - as well as in traditional and face-to-face models of communication. This book includes exercises and examples to help you practice effective reference transactions.


225 pages, illustrations

Mídia Livros     Hardcover Book   (Livro com lombada e capa dura)
Lançado 2009
ISBN13 9781555706555
Editoras Neal-Schuman Publishers Inc
Páginas 225
Dimensões 213 × 275 × 20 mm   ·   839 g

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