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Cementing Customer Relationships - The Little Big Book Series
H. James Harrington
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Data prevista de entrega 24 - 27 de nov de 2025
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Cementing Customer Relationships - The Little Big Book Series
H. James Harrington
This book defines how 21st century technologies are changing the way companies interface with customers as well as discuss customer trend tools and the identification of future markets and new demand. It examines customer alignment tools and derivative models, customer engagement tools, and scorecards that create lasting relationships, customer retention, and data mining models.
175 pages, 30 Illustrations, black and white
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| A ser lançado | TBA |
| ISBN13 | 9781466590663 |
| Editoras | Taylor & Francis Inc |
| Páginas | 175 |
| Dimensões | 353 g (Peso (estimado)) |
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