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Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity 1st ed. 2014 edition
S. Vandermerwe
Breaking Through, 2nd Edition: Implementing Disruptive Customer Centricity 1st ed. 2014 edition
S. Vandermerwe
With updates on digital opportunities, social media, emerging markets (including Africa), and the social as well as financial impacts of customer centricity , this book successfully blends strategy with implementation and also features a range of innovative new and traditional business examples from across the globe.
292 pages, XVII, 292 p.
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 2014 |
| ISBN13 | 9781349484195 |
| Editoras | Palgrave Macmillan |
| Páginas | 292 |
| Dimensões | 150 × 220 × 10 mm · 439 g |
| Idioma | English |
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