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Customer Experience For Dummies Roy Barnes 1º edição
Customer Experience For Dummies
Roy Barnes
Gain, engage, and retain customers with positive experiences A positive customer experience is absolutely essential to keeping your business relevant. Today's business owners need to know how to connect and engage with their customers through a variety of different channels, including online reviews and word of mouth.
360 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 20 de janeiro de 2015 |
| ISBN13 | 9781118725603 |
| Editoras | John Wiley & Sons Inc |
| Páginas | 368 |
| Dimensões | 190 × 237 × 21 mm · 654 g |
| Idioma | Inglês |