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Effective Difficult Conversations: A Step-by-Step Guide
Catherine Soehner
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Effective Difficult Conversations: A Step-by-Step Guide
Catherine Soehner
Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered.
128 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 30 de novembro de 2016 |
| ISBN13 | 9780838914953 |
| Editoras | American Library Association |
| Páginas | 128 |
| Dimensões | 181 g |
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