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Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management 1º edição
Annarita Sorrentino
Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management 1º edição
Annarita Sorrentino
This book offers a comprehensive overview of the challenges that marketing faces in understanding, managing and measuring the dynamics of modern consumer behaviours and successfully managing the customer experience.
106 pages, 18 Line drawings, black and white; 2 Halftones, black and white; 2 Tables, black and whit
Mídia | Livros Hardcover Book (Livro com lombada e capa dura) |
Lançado | 1 de outubro de 2020 |
ISBN13 | 9780367479374 |
Editoras | Taylor & Francis Ltd |
Páginas | 120 |
Dimensões | 241 × 162 × 13 mm · 326 g |
Idioma | English |
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