Conte aos seus amigos sobre este item:
Managing Customer Service - Institute of Learning & Management Super Series 5º edição
Institute of Leadership & Management
Managing Customer Service - Institute of Learning & Management Super Series 5º edição
Institute of Leadership & Management
Contains a set of workbooks to accompany the flexible learning programme specifically designed and developed by the Institute of Leadership & Management (ILM) to support their Level 3 Certificate in First Line Management. This series consists of books whose learning content is closely aligned to the Level 3 S/NVQ in Management.
120 pages, black & white illustrations, diagrams
Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
Lançado | 27 de abril de 2007 |
ISBN13 | 9780080464190 |
Editoras | Taylor & Francis Ltd |
Páginas | 106 |
Dimensões | 211 × 294 × 7 mm · 430 g |
Idioma | English |
Mostrar tudo
Mais por Institute of Leadership & Management
Ver tudo de Institute of Leadership & Management ( por exemplo Paperback Book , Hardcover Book e Book )