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Raving Fans! - The One Minute Manager New edition
Kenneth Blanchard
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Raving Fans! - The One Minute Manager New edition
Kenneth Blanchard
With a new foreword by Ken Blanchard A straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.
160 pages
| Mídia | Livros Paperback Book (Livro de capa flexível e brochura) |
| Lançado | 15 de junho de 1998 |
| ISBN13 | 9780006530695 |
| Editoras | HarperCollins Publishers |
| Páginas | 160 |
| Dimensões | 129 × 196 × 8 mm · 98 g |
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